Tele2 / Ronin / Indi
Cultural strategy sessions
There is a big gap in the consumer journey of telco’s. The one between the beginning and the end of a mobile plan. How to keep in touch with the client in a fun and Tele2 rebel way.
Wrote the strategy for Ronin/Indies Tele2 self-service app. Available for all its customers with a mobile subscription that ‘literally and figuratively listens to customers’ through machine learning.